Privacy Policy

1. Introduction

This Privacy Policy explains how ZoneSync Technologies, Inc. ("ZoneSync", "we", "us", or "our") collects, uses, shares, and protects information in relation to our workforce management platform ("Service"). By using our Service, you accept the practices described in this Privacy Policy.

About Our Service

ZoneSync is a workforce management platform that allows businesses to track employee locations, manage tasks, and generate analytics to support hybrid work environments. Our platform is designed for employers to monitor workforce distribution and work patterns.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

Account Information

• Name, email address, and contact information
• Company name and role/position
• Login credentials (password is stored in encrypted form)
• Account preferences and settings

Employee Information

• Employee names and job titles
• Department and team affiliations
• Work schedule information
• Self-reported work locations

Location Data

Our platform's core functionality relies on employee location data. This includes:

• Self-reported work location status (e.g., "Remote", "Office", "Hybrid")
• The type of location (e.g., "Home Office", "Company HQ", "Branch Office")
• Timestamps of location status changes

Note: ZoneSync does not use GPS, Bluetooth tracking, or other automated location tracking technologies. All location data is manually entered by employees themselves.

Analytics Data

• Aggregate attendance patterns
• Work location trends
• Team distribution statistics
• Task and project completion metrics

Technical Information

• IP address
• Browser type and version
• Operating system
• Device information
• Access timestamps and session duration
• Usage data and interaction with the platform

3. How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision and Improvement

• To provide and maintain our Service
• To process and complete transactions
• To improve our Service and develop new features
• To respond to support requests
• To monitor and analyze usage patterns

Business Intelligence

• To generate analytics and reports for businesses
• To help employers optimize workspace utilization
• To facilitate team coordination based on location data
• To support hybrid work policy implementation

Communication

• To send service-related notifications and updates
• To communicate about new features or products
• To respond to inquiries and provide customer support
• To send marketing communications (with opt-out options)

Security and Legal Compliance

• To protect against unauthorized access and security threats
• To detect and prevent fraudulent activities
• To maintain appropriate business records
• To resolve disputes and enforce our terms

4. Data Security

ZoneSync takes data security seriously. We implement various security measures to protect your information:

Encryption

We use end-to-end encryption for all data transmission and storage. This includes:

• TLS/SSL encryption for all data in transit
• AES-256 encryption for data at rest
• Encrypted database backups

Access Controls

We implement strict access controls to limit data access:

• Role-based access controls (RBAC) for all users
• Multi-factor authentication for administrative access
• Granular permission settings for different user roles
• Regular access reviews and privilege audits

Infrastructure Security

• Secure cloud infrastructure with regular security updates
• Firewalls and intrusion detection systems
• Regular vulnerability scans and penetration testing
• Automated monitoring for suspicious activities

Data Retention

We retain your data only as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. If you delete your account, we will delete or anonymize your personal information within 30 days, unless we are legally required to retain certain information.

5. Information Sharing and Disclosure

ZoneSync does not sell your personal information. We may share information in the following circumstances:

Service Providers

We work with third-party service providers who perform functions on our behalf, such as:

• Cloud infrastructure providers
• Payment processors
• Customer support services
• Analytics providers

These providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.

Business Transfers

If ZoneSync is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Protection of Rights

We may disclose your information when we believe in good faith that disclosure is necessary to:

• Protect our rights, property, or safety
• Protect the safety and security of our users or others
• Investigate fraud or respond to a government request
• Enforce our Terms of Service

With Your Consent

We may share your information with third parties when we have your consent to do so.

Aggregated or Anonymous Data

We may share aggregated or anonymized information that cannot reasonably be used to identify you for business or research purposes.

6. Your Privacy Choices

ZoneSync provides several ways for you to control your information:

Account Settings

You can update your account information and preferences at any time by logging into your account and accessing the settings page.

Communication Preferences

You can opt out of receiving marketing communications from us by following the unsubscribe link in the emails or contacting us directly. Note that you will continue to receive service-related communications.

Data Access and Portability

You can request a copy of your data by contacting our support team. We will provide your information in a structured, commonly used, and machine-readable format.

Data Deletion

You can request the deletion of your personal information by contacting our support team. We will delete your information unless we are required to retain it for legitimate business or legal purposes.

Employee Privacy Controls

For employees whose data is tracked within the ZoneSync platform:

• Location data is manually entered by employees themselves
• Employees can view all historical location data associated with their account
• Employees can set privacy preferences for their location visibility to teammates

7. Third-Party Links and Services

Our Service may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party services you access from our Service.

Integrations

ZoneSync may integrate with various third-party services such as:

• Google Workspace
• Microsoft Office 365
• Slack
• Microsoft Teams
• Project management tools (Asana, Trello, etc.)

When you connect these services to your ZoneSync account, we may collect and store information from these services as needed to provide integration features. The information shared with these third parties is governed by their respective privacy policies.

Analytics Partners

We use third-party analytics providers to help us understand how users engage with our Service. These tools collect information sent by your device or our Service, including the web pages you visit and other information that assists us in improving the Service.

8. International Data Transfers

ZoneSync is headquartered in the United States and processes data primarily in the United States. If you are located outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our servers are located.

Data Transfer Risks

By using our Service, you acknowledge that your information may be transferred to countries with different data protection laws than your home country. These countries may not provide the same level of data protection as your home country.

9. Children's Privacy

ZoneSync is a business service intended for use by companies and their employees. Our Service is not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

If you believe we might have any information from or about a child under 18, please contact us at privacy@zonesync.io.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

For significant changes, we will provide additional notice, such as an email notification or a prominent notice within our Service. We encourage you to review this Privacy Policy periodically for any changes.

Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: